Return & Exchange Policy
We want you to be satisfied with every product that you purchase from Eco Genesis Inc. and we understand that it may be tricky when it comes to shopping online.
Therefore we do accept returns should it be an error at our end and exchange if the item was wrongly packed and sent. Please email us at hello@ecogenesis.com.my (with your full name, order number and date of purchase) for return/exchange approval and further instructions within 7 days upon receiving the package.