Delivery Info

Please allow 1-2 days for order processing and fulfillment. We will then update you with the tracking number as soon as possible.
 
Eco Genesis Inc. is a small family owned business, thus everything is done manually and meticulously. We wrap and pack your orders in reused materials, we do not buy new wrappers or boxes! However, we cannot guarantee that it will arrive in perfect condition due to many unforeseen circumstances.

Delivery time varies depending on location, courier choices and numerous factors out of our control such as flights availability, public and regional holidays, movement restrictions in certain countries or shorter working hours for instance.
We seek your kind understanding in these matters.
 

 
– Domestic Delivery Rates –
 
East Malaysia:
RM 16 / first kg
 
West Malaysia:
RM 24 / first kg
 

– International Delivery Rates –
 
International orders will be charged based on the weight of the parcel.
Should there be any import duty & tax charges incurred, full payment will be borne by the receiver.
Kindly contact us with your order & receiving address for a quotation.